Eliminating “Traveling to Japan is impossible with a dog” through English support, 24-hour animal hospital transport and quarantine assistance.
Comasuke(Headquarters: Osaka, Japan; CEO: Kenichi Tokuyama), a pet transportation specialist with more than 900 pet transfers annually, has officially launched a partnership-based inbound pet travel support service for hotel concierges and luxury travel planners. The service centers on a nine-hour private pet hire plan that allows large dogs to travel cage-free. Comasuke is based in Osaka Prefecture and is led by Kenichi Tokuyama.
Five challenges faced by professionals handling VIP guests traveling with dogs
When receiving requests from high-net-worth visitors wishing to travel with their dogs, professionals often encounter the following issues:
- Transportation barriers
Large dogs are frequently refused on public transportation and standard taxis in Japan, making arrangements difficult.
- Lack of reliable information
Identifying luxury hotels that accept dogs and planning suitable walking routes requires significant time.
- Complex procedures
Animal quarantine and airline boarding documentation require specialized knowledge and involve complicated processes.
- Language-related anxiety
Guests may feel extreme concern about potential health issues or emergencies involving their dogs in a foreign country.
- Trusted temporary care options
Recommending low-quality facilities for short-term pet care during a stay can result in complaints and reputational risk.
Comasuke’s one-stop solution for travel professionals
Comasuke provides more than transportation services, acting as a practical support partner for professionals through the following offerings:
Cage-free private vehicles for large dogs
Coverage across Osaka, Kyoto, Hyogo, Nara, Shiga, and Wakayama, using dedicated vehicles designed for comfort and privacy.
English-speaking driver support
Kenichi Tokuyama brings extensive experience from international trading companies and can communicate directly with overseas guests, including guiding and interpretation.
Specialized quarantine and customs assistance
Through partner companies, Comasuke supports preparation of quarantine documentation and airline boarding procedures, significantly reducing concierge workload.
24-hour animal hospital transport support
In case of sudden health issues during a stay, transportation to nearby animal hospitals is available around the clock, helping reduce guest anxiety and increase trust in host facilities.
Pet-friendly facility coordination
Assistance with dog-friendly hotels and sightseeing routes for guests traveling with large dogs, enabling faster and more accurate responses based on accumulated expertise.
Message from CEO Kenichi Tokuyama
“Through 20 years of experience in international trading, a clear understanding has developed of the concerns and expectations of overseas clients. Pets are family members. Reducing anxiety when bringing them to Japan contributes to the overall value of Japan as a destination. The goal is to ensure that concierges and agents can confidently respond positively to guest requests, supported by professional expertise.”
Service Overview: Full-Day Private Plan for Professionals
Service hours: 9 hours between 8:00 and 21:00 (1–2 passengers)
Service areas: Kansai International Airport, Itami Airport, and major hotels in Osaka, Kyoto, and Kobe
Price: JPY 120,000 (includes fuel, tolls, and parking fees)
Additional services: English support, sightseeing guidance, interpretation, 24-hour animal hospital transport, quarantine consultation
(Quarantine and customs document preparation handled at additional cost)
Official website: https://comasuke-senri.com/english-top/
Contact Information
Customized plans for VIP clients are available upon request.
Business name: Comasuke
CEO: Kenichi Tokuyama
Email: comasuke5@gmail.com
Phone: +81 (0) 90-5129-1317
Pet Taxi: Comfortable & Safe Transportation for Pets in Osaka, Japan
A large dog traveling comfortably in a private Comasuke pet taxi in Japan.
Private pet taxi service enabling safe and comfortable travel for large dogs in Japan.
Comasuke: One-stop VIP dog support
Cage-free transport for large dogs in a private pet taxi in Japan.
